1. Information we collect
ClearCrowds collects information needed to provide AI photo cleanup and account services. This may include account identifiers, email address, guest session identifiers, uploaded photos, prompts, generated outputs, editing history, subscription status, point usage, checkout events, device information, browser information, logs, and support messages.
2. How we use information
We use information to provide and improve ClearCrowds, process AI edits, show editing history, manage subscriptions and point balances, detect abuse, troubleshoot errors, answer support requests, maintain security, comply with law, and understand product performance.
3. Photos and AI processing
Uploaded photos and prompts may be processed by ClearCrowds systems and selected third-party AI providers only as needed to complete the requested editing workflow. Generated outputs may be stored so you can preview, download, continue editing, or access history.
If ClearCrowds classifies a photo as sensitive but not prohibited, the photo may be processed in a temporary mode. In that mode, the source image and generated result are not saved to your library, sharing is disabled, and access may expire quickly. ClearCrowds may retain limited metadata such as status, safety classification, task identifiers, expiration time, and abuse-prevention records.
Do not upload highly sensitive photos or materials unless you are comfortable with this processing model.
4. Payments and subscriptions
Payments are processed by third-party checkout providers such as Stripe, Apple, Google, or RevenueCat depending on the platform. ClearCrowds does not store full payment card numbers. We may receive purchase identifiers, plan information, renewal status, refund events, and transaction metadata needed to deliver entitlements and support billing issues.
5. Sharing and retention
We share information with service providers that help operate ClearCrowds, including hosting, storage, analytics, AI processing, payment processing, error monitoring, customer support, and security services.
We retain information for as long as reasonably needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You may contact support to request account or data assistance.
6. Contact
For privacy questions or data requests, contact ClearCrowds support using the email shown at the top of this page.